Frequently Asked Questions
We specialize in a wide range of heavy-duty lifting equipment including shipbuilding gantry cranes, marine cranes, container cranes, and custom-designed port cranes.
Yes. All our equipment can be customized to meet specific technical and site requirements. Our engineering team will work closely with you to design the most suitable solution.
Standard equipment: 30–60 working days
Customized equipment: 60–90 working days
Lead time may vary depending on your project requirements and order volume.
Yes. We offer on-site installation guidance and commissioning support by our professional engineers, both domestically and internationally.
We provide a 12-month warranty from the date of commissioning or 18 months from delivery, whichever comes first. During the warranty period, we offer free spare parts and technical support for any manufacturing defects.
Absolutely. We welcome customer inspections in our factory. Third-party inspections are also supported upon request.
Yes. We offer lifelong technical support, fast-response maintenance guidance, spare parts supply, and remote assistance when needed.
Yes, we export our equipment to many countries including Russia, Southeast Asia, the Middle East, and South America. We work with reliable freight forwarders and handle all export documentation.
Please contact us at info@zsgcservice.com with your project details and requirements. Our sales team will respond within 24 hours.