Shipping Policy
Effective Date: July 6, 2025
At ZhuoSheng Engineering Equipment Co., Ltd., we are committed to delivering your equipment safely, efficiently, and on time. This Shipping Policy outlines the terms and procedures related to the shipment of your orders.
1. Shipping Methods
We primarily arrange shipping via sea freight (FOB, CIF, or as agreed) due to the large size and weight of our equipment. We work closely with reputable freight forwarders to ensure smooth logistics and customs clearance.
2. Delivery Time
Lead times vary depending on the product type and order quantity. Typical production and delivery timelines are as follows:
- Standard products: 30–60 business days after deposit confirmation
- Customized equipment: 60–90 business days based on design and approval
The estimated shipping duration depends on the destination port and selected shipping terms.
3. Packaging
All equipment is securely packaged to meet international shipping standards. We use:
- Reinforced wooden crates
- Rust-proof wrapping
- Protective covers for sensitive components
Special packaging requirements can be accommodated upon request.
4. Shipping Terms
We offer flexible Incoterms, including but not limited to:
- FOB (Free on Board)
- CIF (Cost, Insurance, and Freight)
- EXW (Ex Works)
Other terms can be discussed during the quotation or order confirmation process.
5. Shipping Costs
Shipping costs are calculated based on product dimensions, weight, destination, and Incoterm selected. Final costs will be included in your quotation or invoice.
6. Tracking and Documentation
Once the shipment is arranged, we will provide:
- Bill of Lading (B/L)
- Packing List
- Commercial Invoice
- Certificate of Origin (if required)
Tracking information will be shared once the cargo is dispatched.
7. Damages and Claims
We carefully inspect and test all products before shipment. If your order arrives damaged or incomplete:
- Notify us within 7 days of receiving the shipment
- Provide clear photos and description of the issue
We will coordinate with the freight forwarder and take appropriate corrective actions.
8. Contact Us
If you have any questions regarding shipping or logistics arrangements, please contact us at:
ZhuoSheng Engineering Equipment Co., Ltd.
📧 Email: info@zsgcservice.com
📍 Hongxing 7th Road, Xiangzhou District, Zhuhai, Guangdong, China